Unicaja Banco, to mitigate the impact of the Covid-19, has launched a set of measures related to life and accident insurances to support those customers in a difficult situation to cover the payment of these products and need to split the payment.
Among those measures, the bank offers the possibility of splitting the payment of the premiums into monthly, quarterly or six-monthly installments, at no cost. This option is available for the holders of free risk life insurance premiums or associated to a mortgage loan, or holders of accident insurance, underwritten by Unicorp Vida (owned by Santalucia and Unicaja Banco, 50% each) or Unión Duero Vida (100% owned by Unicaja Banco). This measure, which was first applied in April, will extend until June to facilitate the renewal of these products by customers during this period.
Those interested should send their application by e-mail to atencioncliente@unicorpvida.com, if the insurance is underwritten by Unicorp Vida, or to vida@duerovida.com, if they are customers of Unión Duero Vida.
Other payment splitting
Furthermore, Unicaja Banco offers its customers other payment splitting solutions to support them to finance their insurance payments, especially those belonging to groups in situation of economic vulnerability. For further information, you can consult the measures launched by the bank related to the Covid-19.
Other services for customers
All the holders of non-life insurance underwritten by Caser have other free services which have been extended during the lockdown period and until 31 July: on the one hand, medical telecare, Caser Academia (online training), remote IT service and over-the-phone reassurance services for the elderly and the disabled, and on the other hand, psychological support for relatives of victims and health professionals in a situation of stress due to the coronavirus.
Agreement with Unespa to offer a collective life policy to health workers
In addition to these measures, Unicorp Vida and Unión Duero Vida have adhered to the agreement promoted by the association Unespa to create a solidarity fund to offer a collective life policy to the health workers fighting the pandemic.
This free collective policy, the highest subscribed so far, will cover for 6 months (from the declaration of the state of alarm by the Government) more than 700,000 health professionals¸ from hospital and nursing homes, and will cover both deaths and hospitalizations.
If the claims are lower than the created fund, Unespa (Insurance Business Association) will allocate the remaining amount to social actions related to the Covid-19.
*Further information on other measures at Unicaja Banco